Most people make the mistake of thinking design is what it looks like. People think it’s this veneer – that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.
Steve Jobs, CEO Apple Computer, Inc.as quoted in “The Guts of a New Machine”
The interaction process should be visually obvious through the design of the interface.
Have some sense of the total task.
Know how many steps are involved.
Know where you are in the process.
Know what is required.
Know when you have completed a step.
End up at an appropriate spot.
Be able to undo your actions.
© The Communication Studio LLC