Spoofing allows robocallers to hide from you by having a different identity show up on your caller ID. Recently, spoofers have pretended to be the Internal Revenue Service to trick consumers into answering the phone.
Even though millions of Americans are on the federal Do Not Call list to limit unwanted telemarketing calls, and even though it’s illegal for anyone to make a commercial prerecorded robocall to a consumer who hasn’t given their express consent to receive such calls, the problem persists and is getting worse, with no cure-all solution in the offing.
“The options are limited in their capability to block [robocalls] and they cost money… Consumers are being forced to pay for tools to block calls they shouldn’t be receiving in the first place.”
“The reason robocalls are still made is because they work,” explained Foss. “They’re getting money. They’re usually scams, taking advantage of older people.”
The RoboCall – to a cell phone?
The RoboCall is annoying. It subsidizes bad behavior. And it’s Bad UX.
You probably get fewer unwanted robocalls to your cell phone than you get on your landline phone.
That’s because there’s a law — the Telephone Consumer Protection Act — that prohibits all non-emergency robocalls to cell phones. It could not be more clear.
But now a number of financial service companies want to change that. They want to create loopholes that will open your cell phone to debt collection calls and all kinds of telemarketing pitches disguised as “alerts.”
Hey, We won on Net Neutrality. And we can win this one!